Privacy Policy
This Privacy Policy explains how One Leaf AI Consultancy ("we", "us", "our") collects, uses, and protects information when you visit our website, contact us, or use our AI agents and related services (the "Services"). By using the Services you agree to the practices described here.
1. Information we collect
Information you provide: your name, email, phone or WhatsApp number, company details, and the contents of messages you send us or to our AI agents.
Client training material: documents, FAQs, product catalogues, and other content you give us to train or configure an agent for your business.
Usage and device data: pages visited, approximate location, browser and device type, and similar analytics collected automatically.
2. How we use information
To provide, operate, and improve the Services; to build, train, and run AI agents you request; to respond to enquiries; to send service and billing communications; and to comply with legal obligations.
We do not sell your personal information.
3. Your data and AI agents
Each client's agent is configured on that client's own material in an isolated tenant. We do not use one client's private documents to train another client's agent.
AI agents rely on third-party model providers to generate responses. Content you submit may be processed by those providers solely to produce a response, subject to their terms.
4. Cookies and analytics
We use essential cookies to run the site and privacy-respecting analytics to understand usage. You can control cookies through your browser settings.
5. Sharing and processors
We share information with service providers who help us operate (e.g. hosting, AI model providers, email, payment, and messaging platforms) under contracts that protect your data, and where required by law.
6. Retention and security
We keep information only as long as needed for the purposes above or as required by law, and we apply reasonable technical and organisational measures to protect it. No method of transmission or storage is completely secure.
7. Your rights
You may request access to, correction of, or deletion of your personal information, and you may ask us to stop processing it. Contact us using the details below to exercise these rights.
8. Children's privacy
The Services are intended for businesses and adults. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Policy from time to time. The "Last updated" date reflects the latest revision, and material changes will be posted on this page.
10. Contact us
Questions about this Policy or your data can be sent to our contact email, listed in the site footer. We are based in Belize.